Privacy Policy

Last Updated: 2025

Welcome to Society Management. This Privacy Policy explains how we collect, use, store, and protect the personal information of residents, visitors, staff, and vehicle owners using our platform.

1. Information We Collect

We collect the following information to operate society/resident services:

• Resident details (name, mobile number, email, flat number)
• Address and society details
• Vehicle information (vehicle number, type, status, activation & deactivation information)
• Visitor logs (visitor name, entry/exit time, purpose)
• Security staff information
• Payment/Billing records if enabled
• Lost & found entries
• Device information (model, OS, browser type)
• Usage analytics (app interactions, crash logs)

2. How We Use Your Information

Your information is used ONLY for society/complex operations:

• Resident identity verification
• Vehicle activation/deactivation management
• Visitor approval, tracking & security clearance
• Billing and payment history (if applicable)
• Complaint management
• Lost & found handling
• Internal security logs and audit trail
• App improvement, debugging, crash analytics

3. Permissions We Use

• Camera: To scan QR codes for visitors or vehicles
• Storage: To upload documents or profile images
• Location (optional): To verify society entry/exit logs
• Internet: For app access and data synchronization

4. Data Sharing

We DO NOT sell your data to anyone.

Data may be shared only with:

• Society management committee
• Security guards for verification
• Service providers (payment gateways, SMS service)
• Government authorities when legally required

5. Data Retention

Your data is stored only as long as required for society management purposes. When no longer needed, it is securely deleted.

6. Data Security

We implement modern security practices including:

• Encryption of sensitive data
• Secure access controls
• Firewall and intrusion detection
• Regular audits and backups

7. Your Rights

• Access your data
• Request corrections
• Request deletion of your account or data
• Opt-out of non-essential notifications

8. Children Privacy

Our platform is not intended for users under 18 without guardian permission.

9. Policy Updates

If we update our Privacy Policy, we will notify you within the app.

10. Contact Information

For questions or data deletion requests, contact:

Email: support@bioroles.com